Quality Assurance

Quality Assurance

A quality system in basic terms should be ‘what you do’, ‘the way you do it’, and ‘checking it has been done’. Quality systems also need to focus on customer feedback, the process of management and continual improvement, three key items that are more important than ever in our current economic climate.

ISO9001 is an internationally recognised quality system for business management. It is a crucial business tool that is becoming a compulsory requirement in many sectors, especially when tendering for new business.